Auto shop scheduling software.
ShopOS's auto shop scheduling software runs on a booking link: a customer picks the service they need and a time that's actually open, and it's on your calendar — no call, no email, no waiting on a callback.
A booking link customers can use anytime.
Customers don't need to catch you during business hours. They open the link, pick the service they need, and choose from real, live availability.
- Book from a link any time of day — no call, no email back-and-forth
- Real, live availability, not a calendar someone forgot to update
- Customers get a confirmation once the booking's set
One shared calendar, not five people's Google Calendars.
Instead of every advisor keeping their own Google Calendar and someone cross-checking them all to find a slot, the whole shop works off one shared schedule. The owner and each advisor see their own appointments, plus full visibility into what's booked and what's open across the shop.
- Replaces juggling separate Google Calendars per advisor or owner
- Everyone sees their own appointments, plus full shop-wide visibility into what's booked and open
More than one way to get on the calendar.
The booking link isn't the only way in. A customer can book themselves from the link, or call and get picked up by the AI receptionist, which books straight onto the same calendar. However it comes in, it's the same shared schedule — nothing to reconcile between three different systems.
Customers book themselves from the link, anytime
Or call in — the AI receptionist books the appointment straight onto the same calendar
Staff can always book a job manually, no matter how it came in
One calendar regardless of channel — nothing to cross-check or reconcile.
One link, everywhere customers already look for you.
The same booking link works on your website, your Google Business Profile, your Facebook page — anywhere a customer might already be looking for you, instead of an email they have to track down.
- Customers book from wherever they found you, not a separate contact form or email
- One link to manage, not a different process for every channel
Customize the booking form for how your business actually works.
Not every shop needs the same booking form. A mobile mechanic can add an address field that opens in Google Maps; a shop handling RVs, trucks, or detailing can ask for exactly the details that job needs.
- Add custom fields — vehicle type, address, whatever the job needs
- Collect what the job needs up front, instead of chasing missing details later
A scheduled service is already most of the way to an estimate.
Once an appointment is on the calendar, the customer and vehicle details are already saved with it — nothing to re-enter when it's time to build the estimate. Once that's approved and the work is done, that same record becomes the invoice too.
Customer and vehicle details carry over from the confirmed appointment — not re-entered when building the estimate
One record follows the job from booking through the estimate to the final invoice
Nothing gets retyped at any step along the way
Frequently asked questions
How do customers book an appointment?
They open your booking link, pick the service they need, and choose a time from real, live availability — whatever is actually open on your calendar. The appointment lands on the shop's schedule straight away, and the customer gets a confirmation once it's set. No call, no email back-and-forth, no waiting on a callback.
Where can I put the booking link?
The same link works on your website, your Google Business Profile, and your Facebook page — anywhere a customer might already be looking for you. It's one link to manage rather than a different booking process for every channel, and customers book from wherever they found you instead of hunting for a contact form or an email address.
Does scheduling help with no-shows?
It removes the two places a booking usually goes wrong. The customer picks their own time from what's genuinely open, so they're choosing a slot that works for them rather than agreeing to one over the phone, and they get a confirmation once the booking is set — the service and the time in writing, not a slot someone wrote down at the counter.
Does scheduling connect to the rest of a repair order?
Yes. Booking an appointment saves the customer and vehicle details with it, so they're already there when it's time to build the estimate — nobody types them in a second time. Once that's approved and the work is done, the same record becomes the invoice. One record follows the job from booking through to payment, which is how the rest of ShopOS works too.
Can I customize what the booking form asks for?
Yes. You can add custom fields for whatever a job actually needs — vehicle type, an address, or the specifics that come with RVs, trucks, or detailing. A mobile mechanic can add an address field that pulls straight up in Google Maps. The point is to ask for it once on the form instead of following up later to chase a detail you should have had at booking.
Is the booking link the only way to get a job on the calendar?
No. A customer can book themselves from the link, or call in and be picked up by the AI receptionist, which books the appointment straight onto the same calendar. Staff can always book a job manually as well. However it arrives, it's the same shared schedule — there's nothing to cross-check or reconcile between systems.