Auto repair shop software with the AI receptionist built in.
The jobs you lose are the ones you never hear about: the call at 6pm that rang out, the estimate that sat unapproved. Every job on one board, inspections your customers can actually see, and a phone that gets answered whether or not anyone's at the desk.
Starting from $90per shop / month
Per shop. Not per seat, not per location and if we're not for you, cancel any time and your data comes with you.
Shop software tracks the work. ShopOS does the work.
The system of record
Typical shop software
- Calls land on whoever's free. Nobody's free. After hours and overflow hit voicemail, and nobody leaves one.
- Built before AI — your team does the typing, the software does the storing.
- Complicated by design — weeks to learn, menus inside menus, features nobody ever opens.
- Estimates go out as a PDF or an attachment — then you chase the approval and the payment separately.
- Reports tell you what already went wrong.
The system of action
ShopOS
- Answers every call, 24/7 — after hours, weekends, overflow — and books appointments into your schedule for your team to confirm.
- Reads your live shop data — jobs, schedule, stock — and answers questions about it. No add-ons to buy, no integrations to wire up.
- Your team learns it in hours, not weeks.
- Build an estimate, send it, and the customer approves and pays online in one step — deposit or full amount.
- Watches your whole workload and flags what's at risk: high-priority jobs that are stuck, parts bottlenecks, estimates that aren't converting.
Couldn't I just get an AI phone agent?
Standalone voice agents can talk — but they can't see your shop. They don't know which bay is free, which tech is available — or whether a customer's car is ready. ShopOS's agent reads your live shop data: it answers status calls and books straight into your schedule, the same system where the job continues — estimate, work order, invoice. It doesn't just answer. It knows your shop.
The shop, on one system.
A job moves through your shop in stages, and ShopOS holds every one of them — estimate, inspection, invoice, payment — on a single record.
Job board
BaseEvery job in the shop on one screen. No whiteboard, no asking around.
Estimates & invoicing
BaseQuote it, send it, get it approved, get paid, without the phone tag.
Digital inspections
BaseCustomers see why a repair is needed, not just hear it.
Parts
BaseKnow what's on the shelf and what's on order.
Embedded payments
BaseCard or bank transfer, straight off the invoice.
Fleet portal
BaseYour fleet customers see their vehicles without calling you.
AI receptionist
ProThe phone gets answered at 6pm. The job is on the board by 6.01.
AI insights
ProSpot the jobs that quietly don't make money.
Four things your customers notice.
Approved faster
One tap for the customer. The job moves itself.
Trusted more
Photo-backed inspections. They see what you see.
Paid sooner
Payment sits on the invoice, not in the post.
Never missed a call
Answered around the clock, booked into the schedule.
The AI layer is Pro.
Base is your shop running on one system. Pro adds the AI receptionist, insights, the co-pilot and DVI Premium.
- 1
The shop closes. The phone doesn't.
A 6:12 PM call gets answered by Voice AI — transcribed, understood, and logged. Nothing rings out to a competitor.
- 2
Booked on the spot.
Service, timing, and contact details captured straight from the call. Confirm with one click — or let it book automatically.
- 3
You wake up to a new booking.
Confirmed on the schedule, RO on the job board, customer already notified — before you've had coffee.
What every missed call is worth.
62% of callers immediately call a competitor when their call goes unanswered.
Auto repair phone statistics by Agentzap.ai
Shops miss 20–35% of inbound calls — lunch rushes, bays full, after hours.
A typical independent shop runs $400–$700. Fleet work often higher.
Share of answered calls that turn into a booked job. Benchmark 30–50%.
Answering, booking, and status updates around the clock. A front-desk hire runs $3K+/mo for one shift.
Of 108 missed calls a month, ~81 never call back. At a 40% booking rate, that's 32 repair orders a month going to the shop down the street.
A hire helps during business hours, but 35%+ of calls to repair shops come outside them, and one person can't answer two lines mid-conversation.
An estimate from your inputs, not a quote. It assumes missed calls book at the same rate as answered ones once the agent picks up, and revenue is gross repair-order value, not margin. Adjust the assumptions to match your shop.
You don't have to do the switching.
The reason shops stay on software they don't like is the fortnight of pain it takes to leave. So we do it. Your customers, vehicles and inventory get migrated for you, and we set up your profile, hours, bays, team and pricing before you start. You don't rebuild anything and you don't start from zero.
We import your data
Job history, clients, vehicles, products — from spreadsheets or your old system.
Your team learns it
Hours, not weeks. If your technician can use WhatsApp, they can use ShopOS.
Go live, we stay close
First real jobs through the system with us on standby.
Trusted by
The things shops ask first.
- What does it cost?
- $100 per shop a month on Base, $350 on Pro. Pay for the year instead and it's $90 and $300. Per shop, not per seat, not per location. Cancel any time.
- Is the AI included?
- The AI layer (receptionist, insights, co-pilot, DVI Premium) is on Pro. Base is the shop running on one system without it.
- I work with an Autograff fleet. Is it really free?
- Base is free for shops your fleet customer brings on. Pro is the paid upgrade if you want the AI layer for your own retail customers.
- Can I move my data across?
- Yes. We migrate your customers, vehicles, and inventory for you as part of onboarding.