Autograff vs Shopmonkey
Shopmonkey gives you the software. Autograff answers the phone.
Shopmonkey is a capable, widely used platform — 8,000+ shops, and genuinely good at what it does. But its strongest features are sold as paid add-ons on top of a per-seat plan, and every call still needs a person to answer it. Autograff includes an AI voice agent that answers 24/7, a dedicated account manager, and every software feature — one flat price, whole team. Here's the honest side-by-side.
Pricing
| Compared on | Autograff | Shopmonkey |
|---|---|---|
| Entry price | $100/mo — whole team included ($90/mo annual) | $239/mo, includes 3 users ($215/mo annual) |
| Full feature set | $350/mo — unlimited users ($300/mo annual) | $499/mo Genius, includes 5 users ($449/mo annual) |
| Additional users | Unlimited, included in flat price | +$20/mo per user beyond plan limit |
| Software add-ons | None — every software feature included | CRM Essentials +$349/mo · Bookkeeping +$349/mo · Accounting +$99/mo · Heavy Duty custom |
| Contract | Monthly, cancel anytime (annual optional) | Monthly or annual |
| Dedicated account manager | Every plan | Multi-Shop plan only |
- Entry price
Autograff
$100/mo — whole team included ($90/mo annual)
Shopmonkey
$239/mo, includes 3 users ($215/mo annual)
- Full feature set
Autograff
$350/mo — unlimited users ($300/mo annual)
Shopmonkey
$499/mo Genius, includes 5 users ($449/mo annual)
- Additional users
Autograff
Unlimited, included in flat price
Shopmonkey
+$20/mo per user beyond plan limit
- Software add-ons
Autograff
None — every software feature included
Shopmonkey
CRM Essentials +$349/mo · Bookkeeping +$349/mo · Accounting +$99/mo · Heavy Duty custom
- Contract
Autograff
Monthly, cancel anytime (annual optional)
Shopmonkey
Monthly or annual
- Dedicated account manager
Autograff
Every plan
Shopmonkey
Multi-Shop plan only
For a 5-person shop: Shopmonkey Genius ($499) plus the CRM Essentials add-on ($349) is $848/mo. Autograff is $350 — every feature, every user.
What we do differently
We're a newer, more focused product — we don't match Shopmonkey feature-for-feature, and we don't try to. We built the things a busy shop feels every day: the phone getting answered, one predictable bill, and someone on our side who knows your shop.
Autograff
AI voice agent answers every call 24/7 and books the appointment
Shopmonkey
Built-in phone number, call forwarding, and message templates — a person still has to pick up
Autograff
One flat price, whole team, every feature
Shopmonkey
Three tiers, per-user fees, best features sold as add-ons
Autograff
Dedicated account manager on every plan
Shopmonkey
Account management on the top Multi-Shop tier
The information on this page is based on publicly available sources, including Shopmonkey's published pricing, as of July 2026. It does not reflect hands-on testing of Shopmonkey. Features, pricing, and integrations change over time — check shopmonkey.io for their current figures. We welcome Shopmonkey to contact us to verify or update anything presented here.
See it for yourself.
Thirty minutes on a screen share and you'll see the real product run — the phone answered, the job on the board, the invoice paid. The price on this page is the price.